Big Data - AI/ML Technical Solutions Engineer (L4), Google Cloud
Dec, 2021 - Present
Diagnosing critical and complex issues in data analytics stacks of GCP’s top 100 customers
Contributed to the tuning and productization of Time-series Forecasting models in Vertex AI
Leveraging data to extract actionable insights towards contact rate reduction, enhancing product supportability, increasing customer satisfaction, and faster case resolution
Working with multiple GCP product teams to identify, prioritize and investigate issues & bugs